Forum Session

Lessons in Patient Engagement: Motivating Patients to Manage Their Chronic Conditions and Health Care Utilization
October 2, 2009


Carol V. O'Shaughnessy, MA


Throughout the current health care debate, ways to manage the care of chronic conditions have received a great deal of attention. Management of chronic care is an issue for providers and payers, but patients have a role in managing their conditions as well. Bills being considered by Congress contain proposals for Medicare patient-centered "medical homes" that include support for patient self-management strategies. But finding effective ways to encourage patient self-management has long been a challenge. This Forum session discussed evidence-based strategies being used to help patients manage chronic conditions and reduce health care utilization. Speakers addressed the role of patient self-management and reviewed a model that has shown success, the Chronic Disease Self-Management Program (CDSMP) developed by Stanford University. Speakers also discussed state agency and health plan implementation of CDSMP and other interventions to encourage healthy behaviors.


Ken Brummel-Smith, MD, Charlotte Edwards Maguire Chair and Professor, Department of GeriatricsCollege of Medicine, Florida State University; Kate R. Lorig, DrPH, Professor Emerita, School of MedicineDirector, Patient Education Research Center, Stanford University; Patricia A. Polansky, Assistant Commissioner, Division of Aging and Community Services, New Jersey Department of Health and Senior Services; Margaret Haynes, Director, Partnership for Healthy Aging and Elder Care Services, MaineHealth; Kim Wicklund, Manager, Health Information & Promotion, Group Health Cooperative, Seattle, Washington

Slides from the presentations by Dr. Brummel-Smith, Dr. Lorig, Ms. Polansky, Ms. Haynes, and Ms. Wicklund are available for download. Speakers' biographies are also available.

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