Forum Session

Improving Quality and Preventing Error in Medical Practice
March 15, 2000


Lisa Sprague, MBA


Building on the interest generated by the late-1999 Institute of Medicine report To Err Is Human, this Forum session looked at quality-improvement efforts currently under way at the institutional, regional, and state levels and at appropriate roles for government and the private sector in bringing such efforts into national focus. Featured were descriptions of the Pittsburgh Regional Healthcare Initiative, a collaboration among business, labor, hospitals, and academic and charitable institutions to improve health care quality in the Pittsburgh market; the Cleveland Clinic's in-house error reduction program; and Massachusetts's mandatory error reporting system. Speakers suggested what appropriate roles and tasks for the federal government and the private sector might be.


Paul H. O'Neill, Chairman, Alcoa and Chairman, Pittsburgh Regional Healthcare Initiative; John D. Clough, MD, Chairman, Division of Health Affairs, Cleveland Clinic Foundation; Nancy Ridley, Assistant Commissioner, Health Quality Management, Massachusetts Department of Public Health; John Eisenberg, MD, Administrator, Agency for Healthcare Research and Quality; Kenneth W. Kizer, MD, President and Chief Executive Officer, National Quality Forum

Related Materials

More information available in the accompanying publication, Issue Brief No. 753.

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