Site Visit

LA Story: Improving Care Management for the Chronically Ill and Chronically Underserved
April 18–20, 2006

Authors

Eileen Salinsky & Jessamy Taylor, MPP

Summary

This Los Angeles-based site visit examined safety net and private sector efforts to improve care coordination for underserved and vulnerable populations, including the homeless, the uninsured, the undocumented, and individuals with chronic conditions like diabetes, asthma, and severe mental illness. The visit highlighted challenges and innovations in the use of disease management programs, information systems, performance incentives, and managed care as tools for improving care coordination.

Related Materials

For details on participants' impressions, see the Site Visit Report, published August 30, 2006.

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